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Help finding scenarios
I’m organising a project on tracking systems for elderly people. The scenario is as follow: Elderly people, their relatives, friends and assistance personnel living in a specific area can carry a GPS...
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A new blog on Service Design Research
There are many blogs on service design, but few of them focus on research aspects, for this reason a group of scholars from different universities havejust opened a new blog on Service Design...
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Article 7
Re-Pubblic, an Online Journan on innovation in political theory and practice, has published a special issue on Innovative Service Design for All, to which I contributed. The issue, coordinated by...
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Is service design boring?
I’m just back from an interesting trip to Finland, where I met a lot of people that have done the history of service design (e.g. Prof Birgitte Mager) and who will make the next history of this new...
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describing journeys as narrative
I’m trying to put together some idea about using a narrative approach to service design, and in particular I am trying to understand if we can use this approach to describe uers’ experience when...
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A new book on service design
I just received a new book on service design. The book is “design for services”, by Anna Meroni and Daniela Sangiorgi. I just browsed it and it seems quite promising, with a lot of case studies on...
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Article 3
Joana Conill, Manuel Castells and Àlex Ruiz produced a new and interesting documentary that collects stories, cases and reflections on a different way of running economy and life. it’s about services,...
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Design and the social sector
An annotated bibliography on design and social innovation This is a project by Curtney Drake and William Drenttel, on design contribution to social issues and in particular to social innovation.
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A new service design master is starting!!!
A new Service Design Master is starting in Copenhagen in September 2012. The professional profile of a service designer has so far been discussed in conferences and research projects, but so far no...
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Life 2.0 supporting elderly people’s independent life
The Life 2.0 project is a EU funded project that aims at supporting elderly people’s independent life through a platform of geographical positioning and social networking services. The project started...
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An old interview on service design in the public sector
After a PhD course on service design in the public sector, I was invited to reflect upon what we learned and what we still need to do…
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Life 2.0 how do I create a new community?
The funding period for the Life 2.0 project is ended, but the communities are still there, and new ones can be added. Some suggestions on how to create new communities are available here
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The Life 2.0 Business Model
Setting up a social network for elderly people is not an obvious exercise. The Life 2.0 project worked with this aim in the last three years. What is also not easy is setting up the right service...
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